Dragana is a content writer and productivity expert with 15 years of experience helping SMEs make sense of time management, workflows, and efficiency. She’s written for financial institutions, B2Bs, SaaS startups, agencies, and solopreneurs, turning complex ideas into clear, actionable insights.
Dragana's bread and butter is connecting the dots between processes and profitability as smoother workflow means a healthier bottom line. What actually makes her a subject matter expert is deep understanding of aligning time, people, and priorities. Her expertise in workflow optimization and financial insights helps founders make data-driven decisions, from tracking key metrics to managing cost overruns.
Whether it’s breaking down key business metrics, optimizing workflows, or helping teams avoid common productivity pitfalls, Dragana loves turning numbers into stories and strategies. If you’re running a service business and feeling the growing pains, she’s here with the insights, tools, and real-world advice to help you work smarter, not harder.
Before a problem or challenge can be solved, it needs to be fully understood. The same goes for product launches and marketing strategies. If you want a product or campaign to deliver, you need to know exactly what the customer wants, and what the business can endure.Forbes tells us two key reasons why ...
How many times have you found yourself in the middle of a trivial task only to realize half your day is gone, and you haven’t even started working on that big client proposal?Most people usually start their workdays by checking emails, following up on previous discussions, and catching up on updates ...
Do you believe in hacks? Maybe you’re one of those people who’ll try anything that promises to free up time in their busy schedule and let them do more with less. If that’s the case, then you’re onto something.According to an IBM report, executives believe the top two behavioral skills that are ...
Over two million people worldwide use the Pomodoro Technique to manage their time better, feel less overwhelmed, and actually get work done. If that number of people trust it, then it must be a method worth trying out. There are dozens of time management techniques you can try, but not all will help ...
Delegation is an essential leadership skill. Especially for growing businesses. As your client base and service offerings grow, you come face-to-face with the fact you can’t take care of everything on your own. You realize you need to start delegating and fast. If you don’t, you’ll either lose ...
A project roadmap isn’t just a timeline – it’s your project's north star. It shows what gets done, when, and why. Build it right, and you’ll align clients, manage scope creep, and keep your team focused on what actually moves the project forward.
Slack time tells you how much wiggle room a task has before it delays the whole project. Knowing how to calculate it helps service businesses stay flexible, spot risks early, and keep timelines from slipping when things get messy. But how to do it properly?
Deliverables are the tangible results your project promises, the stuff clients actually care about. From documents to designs, knowing what counts (and what doesn’t) keeps teams aligned, clients happy, and scope creep from sneaking in through the back door. But in project management...?
Trust isn’t built with fancy decks or polished pitches – it’s earned through clarity, consistency, and showing up when it counts. Whether you’re managing a project or handling client comms, trust turns feedback into collaboration and clients into long-term partners.
Think Agile won’t work for your service business? That’s what most teams assume, until they try the right approach. These 5 steps show how to adapt Agile to client-facing work, avoid the usual pitfalls, and build a process that’s fast, flexible, and clear.
Effective team communication isn’t just about talking more, but about talking better. These 7 ways help your agency cut through the noise, align faster, and actually enjoy working together (yes, even on deadline days).
Team conflict isn’t the real problem – it’s how you handle it that makes or breaks a project. Ignored tension turns into blame and burnout. Handled well, conflict becomes a launchpad for better communication, stronger ideas, and a team that actually trusts each other.