Pricing

You can pay for your subscription with any major credit and debit card.

That depends on whether you're buying ActiveCollab as a company or an individual. Enter your VAT ID number during checkout to deduct the VAT from your order as an EU company. However, if you're buying ActiveCollab as an EU citizen, you'll be required to pay the VAT.

We have pricing for monthly and annual plans. Keep in mind that the yearly plan can be even up to 15% off of the price.

You can cancel at any time. Even when you cancel, you can still use your account until the next billing period. Once the next billing period comes, your account will be deactivated.

If you choose to cancel ActiveCollab, you will get an export of all your data stored in ActiveCollab via email to the account's creator. Seven days upon cancellation, all your data will be permanently removed.

If you choose to cancel ActiveCollab, you will get an export of all your data stored in ActiveCollab via email to the account's creator. Seven days upon cancellation, all your data will be permanently removed.

If you choose to cancel ActiveCollab, you will get an export of all your data stored in ActiveCollab via email to the account's creator. Seven days upon cancellation, all your data will be permanently removed.

We offer a 50% discount for educational institutions and non-profit organizations, making the world a better place. You can apply for the discount here.

No. ActiveCollab has a no-refund policy. You pay for the period ahead, whether it is monthly or yearly. Once you cancel, your account will remain active until the period that you paid for expires, and you can freely use ActiveCollab until then.

There are five roles in ActiveCollab: Owner, Member, Member+, Client+, and Client. All of them are chargeable, apart from the Client role, which is for free. The number of chargeable users allowed in a system varies based on the subscription plan. The Plus plan is limited to 3 users with chargeable roles, whereas with the Pro plan, you can have as many chargeable users as you want.

A non-chargeable role is a user in your ActiveCollab that you do not pay for, the user with a Client role. You can have as many Clients as you wish free of charge in any of the subscription plans.

It means you can invite as many people as you wish with just a Client role for free. Clients do not affect the number of chargeable users and do not take up a seat in plans with limited seats.

The Plus plan is ideal for smaller teams and offers a set of features for collaboration and communication. It holds up to three seats for chargeable users. The account creator is, by default, an Owner, and you can invite two more chargeable users and unlimited Clients.

The Pro plan includes all the features that ActiveCollab offers in the core package, and you can extend the list of features by getting the Get Paid Bundle on top of the Pro plan. You are charged for each chargeable user in the account, and you can invite an unlimited number of users with a Client role that won't be charged.

The pricing is lower for a yearly subscription, and it gives you up to 15% off of the price if you commit to the annual subscription for both Plus and Pro plans. You pay for the period of your choice ahead, so you will be issued an invoice for the month ahead if you choose monthly. If you choose a yearly plan, you will be issued an invoice for the one year ahead.

ActiveCollab is subscription-based, and as long as you are subscribed to ActiveCollab, the payments will go through automatically.

Get Paid Bundle is an additional set of features that you can buy to upgrade the Pro plan. The Get Paid Bundle can only be added to the Pro plan. You can't purchase the Get Paid bundle if you're on the Plus plan.

Get Paid Bundle is a set of features charged additionally to the core set of features. Get Paid Bundle can only be purchased with a Pro plan. If you use the Plus plan, you must first upgrade to the Pro plan to buy the Get Paid Bundle. Each chargeable user in ActiveCollab will be charged for the Get Paid Bundle. The pricing is an additional 3 USD per month, per user, for the annual plans - charged at once for an entire year. Pricing for the Get Paid Bundle per month is an additional 4 USD per month per member.

ActiveCollab is designed to be a hub for your organization. Your entire company can make Real Work happen in the same workspace. You can start small with a single team, but as you grow more familiar, you can spread ActiveCollab through the rest of the organization. You can add as many people as you want, assign them to a team (or teams), and set their permission levels.