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Troubleshooting Self-Hosted ActiveCollab

Nobody Can Access ActiveCollab


ActiveCollab works from a single address, for example. When you try to access it using a different address, it will break and get stuck with the spinning wheel.

The installer will set this address for you when you install ActiveCollab. In some cases, customers like you will use localhost to install the system. When installed like that, ActiveCollab works fine, but it is accessible only from that one computer.

To correct this, you should change the address that ActiveCollab works on. Use an address that's accessible to everyone who needs to use the system. Switch from localhost to computer's IP address to make it available to people in your office. If that address is available from the public internet, people will be able to access it when they are out of the office.

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