Setting Overdue Reminders

Setting Overdue Reminders

Reminding clients about overdue payments can be really uncomfortable. Sometimes, you can even forget to send a reminder. Payment reminders in ActiveCollab solve this problem by allowing you to send automated reminder messages.


Enabling Overdue Reminders

  • Open System Settings,
  • Click Edit Invoicing Settings,
  • Turn on Automatic invoice overdue reminder,
  • Set the time after which ActiveCollab sends a reminder to clients,
  • Set Then repeat every and choose the frequency,
  • Customize the Reminder message,
  • Click Save Changes.

After you’ve enabled overdue reminders, ActiveCollab will automatically send the reminder email with the invoice PDF in the attachment.

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