Every self-hosted license comes with one year of support and upgrades, which means:
However, there are a few things which you'll have to take care of yourself. Our support doesn't cover:
When your support and upgrades expire after one year, you can (optionally) renew for $699 in the next 14 days. After that, renewing costs $999 - the same as buying a full license.
To renew, log in to ActiveCollab Accounts, scroll down to the Self-hosted licenses, and select the license that you want to renew. On license details page click the Renew Now button:
If you don't renew, you can keep using your ActiveCollab. Our support team will still give you pointers if you need help - but they won't access your server to fix problems. You also won't be able to download new versions of ActiveCollab.