ActiveCollab must be connected to Pusher to send updates in real time. Otherwise, users will only receive notifications by refreshing the page and won't be able to use the Chat feature.

First, you need to create a Pusher account. Select Channels and create your application.

Then go to App Settings and Enable client events (required by the ActiveCollab app).


Configuring Pusher -> Real-Time

  • In the Pusher Application, go to App Keys
  • In ActiveCollab, open System Settings > Configure Technical Settings > Configure Pusher
  • Enter App ID
  • Enter Key
  • Enter Secret
  • Chose Cluster
  • Click Save Changes
Note: RealTime won't work if Cron jobs aren't configured correctly.


Can’t find your answer?

Start Your Free Trial

Enter your email to get 14 days of ActiveCollab absolutely free, without any limitations.


or

By signing up you are agreeing to the ActiveCollab Terms of Service & Privacy Policy.

Great, just a few seconds and you're in.

All done! Redirecting you to your account.

Continue

We've sent you an email to confirm that it's you.
Please check your email to complete the trial account creation.

We detected that you already have an ActiveCollab account

You can log in to an excisting account or you may start a new one

Sorry, we could not create an account for you at this moment.
Please double check your email address. If the issue still persists, please let us know by sending an email to support@activecollab.com


Try again