My Account

How To Log-Into My ActiveCollab Account?

You can log into your ActiveCollab account by doing the following:

Step 1: Go to the ActiveCollab login page In the top bar of your browser and type this address https://activecollab.com/login](https://activecollab.com/login
Step 2: Enter your email address on the login page. You’ll see a field asking for your email address. Type the email you used to sign up for ActiveCollab.
Step 3: Enter your password below the email field. You’ll see another field asking for your password. Type the password you created when you signed up.
Step 4: Click the “Log In” button once you’ve entered your email and password. Look for the blue button that says Log In.
Step 5: You're in! If your email and password are correct, you’ll be taken to your ActiveCollab dashboard, where you can start managing your projects.

How To Customize The Profile Page of My Accounts?

If you have access to more than one ActiveCollab account, you can make changes to the profile page of your accounts.

You can customize your account list by renaming the accounts, hiding them from the list, and changing their order by using the drag-and-drop option.

Step 1: Customizing your account list is possible by clicking on the “Customise your account list” in the lower right corner.
Step 2: Editing account names. You can now click on “Edit” to change the accounts name for you. You can now enter the new accounts name you prefer. This will only be shown to you. Once you are done, click on “Done”.
Step 3: Hiding accounts. In the “Show” field you can toggle which account you wish to see or not. Toggling to “On” will display the account in your list. Toggling to “Off” will hide the account from your list.
Step 4: Returning to your account list. To return to your Account list, click on the “Back” option in the upper left corner of your screen.

How to Change My Personal Settings in ActiveCollab

Step 1: Log In to Your ActiveCollab Account. If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile. After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: Edit Your Personal Information. In the Personal Settings section, you can update the following:

Name: Edit your first and last name if needed.
Email Address: Change your email address if it’s no longer valid.
Password: If you want to update your password, you can do that here too.
Profile Picture: Upload or change your profile picture.

Step 5: Once you are done, press “Save”.

How to Change My Account Theme

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile. After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: Below Personal settings you will see 4 small screens. You can click on any of the 4 options, those being: Indigo, Cupcake Classic, Neon
Step 5: The change will be automatically applied and saved.

How to Adjust My Autodetect Time Zone ?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can turn on the Auto Detect Time Zone by clicking on the off/on slider. If it is turned On, you can select your desired time zone by clicking on the desired zone in the drop down menu.
Step 5: The change will be automatically applied and saved.

How To Change My Date Format?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can select your Date Format by clicking on the option to the right. Select the date format (dd/mm/yy or mm/dd/yy) you desire.
Step 5: The change will be automatically applied and saved.

How to Change My Time Format?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can select your Time Format by clicking on the option to the right. You can choose between the 12 hour or 24 hour format. Select the format you desire.
Step 5: The change will be automatically applied and saved.

How To Change The First Day of The Week?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can select the First Day of the Week by clicking on the option to the right. You can choose between Monday and Sunday. Choose the one you prefer.
Step 5: The change will be automatically applied and saved.

How To Adjust My Notifications Levels?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can choose your Email Notifications by clicking on the option to the right and selecting between Standard, Minimall and Off.

Selecting Standard means you'll get an email whenever someone @mentions you, assigns you to a task, subtask, or project, and when new comments appear on items you're subscribed to.
Selecting Minimum means you'll only get an email when someone @mentions you or assigns you to a task, subtask, or project.
Selecting Off means you won't receive any emails. Your updates will only be visible in the app.
Step 5: The change will be automatically applied and saved.

How To Edit My Browser Notifications?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can toggle Browser Notifications between On/Off by clicking on the option on the right. If you switch browsers, you'll have to enable browser notifications again.
Step 5: The change will be automatically applied and saved.

How To Edit My Unread Messages Email?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can toggle Unread Messages Email by clicking on the option on the right. This sends an email about new messages after a period of inactivity.
Step 5: The change will be automatically applied and saved.

How To Receive My Daily Recap Emails?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can toggle to Receive Daily Recap Emails by clicking on the option on the right. Every morning at 7 a.m. ActiveCollab will send you an email, telling you what happened yesterday and what tasks are late or due today.
Step 5: The change will be automatically applied and saved.

How To Toggle My Unread Notifications?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can toggle your Unread Notifications Indicator by clicking on the on/off option on the right.
Step 5: The change will be automatically applied and saved.

How To Toggle My New Features Indicator?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can toggle your New Features Indicator by clicking on the on/off option on the right.
Step 5: The change will be automatically applied and saved.

How To Change My Default Screen?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can select your default screen by clicking on the option to the right and selecting between Projects, My Work, Activity and Calendar. The option you select will be your new default screen after you log in.
Step 5: The change will be automatically applied and saved.

How To Show Week Numbers On Calendar?

Step 1: Log In to Your ActiveCollab Account If you’re not already logged in, follow the login steps to access your account.
Step 2: Go to Your Profile After logging in, click on your profile picture or name in the top right corner of the screen.
Step 3: Select “Personal Settings” From the dropdown menu, choose Personal Settings. This will take you to the page where you can adjust your personal preferences.
Step 4: You can toggle Show Week Numbers on Calendar by clicking on the on/off option to the right.
Step 5: The change will be automatically applied and saved.