Our cloud plans grow together with your team. Every plan starts off with a free month of unlimited everything. We'd like you to get a good feel of what Active Collab can do - and then see what's right for you.
Self-hosted Active Collab is the same app - only you install it on your server. If security is something you’re concerned about, the self‑hosted version gives you full control over your data.
We sign an extensive contract which includes a priority technical support and a guaranteed response time, among other things. You get a support for LDAP and Active Directory, and a special config for your external backup systems and processes.
Absolutely! To switch plans, just go to System Settings in your Active Collab, then open Account Settings and choose another plan.
Yes, all you need to do is request a backup and move your data. When you purchase the self-hosted licence, do it with the same email you used to create the cloud account.
Then you can go to your licenses page and select "Request Backup" to get an email with the instructions. The “Request Backup” link will appear after you purchase the self-hosted version or your trial expires.
Depends. If you buy the self-hosted version, you pay for the license only once. The license includes one year of support and upgrades, which you can optionally renew. Cloud plans are subscription-based and are charged by the month or by the year.
Yes, you can use self-hosted Active Collab for as long as you like without any additional fees. The license also includes one year of support and upgrades, which you can optionally renew.
It includes technical support and access to all Active Collab upgrades. Renewing is optional and costs $199 per year.
We offer a 30-day money back guarantee for self-hosted licenses. We don’t offer refunds for monthly and yearly cloud plans.
Yes. To use a purchase order, select it as a payment method during checkout. Note that payment approval may take up to two days.
Yes, we accept bank transfers for yearly cloud-based plans and self-hosted licenses. Note that bank transfers are the slowest method of payment, and can take up to two weeks to clear. If you want instant access to Active Collab, we recommend that you use PayPal or a credit card.
That depends if you’re buying as a company or as an individual. As an EU company, simply enter your VAT ID number during checkout to deduct the VAT from your order. However, if you’re buying Active Collab as an EU citizen, you’ll be required to pay the VAT.