Customer Success Agent

We’re looking for a Customer Success Agent to join our team in our offices in Belgrade, Novi Sad!


customer success Agent job posting in Belgrade, Novi Sad

About us

We’re A51, one of (Serbia)’s most successful software startups that’s become a full-blown company. We’re from Belgrade, Novi Sad, we’re 30 people strong, and we’d love to have you on board.

Our flagship product is ActiveCollab, a superpopular project management app. And we’re looking for extraordinary people who’d help our customers get the most out of our software.

The position

Even though this is an entry level position, it's not your dead-end support/sales job. You’d become a part of a top-notch customer success team and get the opportunity to onboard smart people from companies big (think Intel, Apple, Blizzard) and small (digital agencies, design studios, tech startups). Plus you’d get to learn A LOT about the latest trends in project management, marketing, software development, and all things digital.

Here’s what you’d do:

This job might be for you if you’re:

The benefits:

If you feel you’re a good match, pop us an email with your CV in English and an informal, non-generic cover letter (pdf format, pls).

Important: Job applications without a cover letter won’t be considered. Only shortlisted candidates will be contacted.